Privacy Policy

Introduction

Spuenz Web Agency ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

Data Controller

Data We Collect

We collect information that you provide directly to us and information collected automatically when you use our website.

Information from Contact Forms

• Full name
• Email address
• Website URL (if provided)
• Project description and message content

Technical Information

• IP address and approximate location
• Browser type and device information
• Pages visited and interaction data

Data Processing through LinkedIn Forms

When you interact with our ads on LinkedIn and complete a lead generation form (Lead Gen Form), Spuenz Web Agency receives the personal data you have chosen to provide through that platform.

Data Controller

The data controller is Spuenz Web Agency, located in Panama.

You can contact us at: info@spuenz.com

Data We Collect

Through these forms we may obtain, depending on the case, the following data:

• Full name
• Professional email address
• Company name and position
• Work phone number
• Information about your project or interest in our services (free response)

Purpose of Processing

We use this information to:

• Contact you and respond to your information request.
• Evaluate your digital project (website, app or platform) and propose collaboration options.
• Carry out commercial follow-up and send communications related to our web development, custom software, branding and B2B digital marketing services.

Legal Basis

The legal basis for processing is:

• Your consent, by voluntarily submitting the form on LinkedIn.
• Our legitimate interest in developing B2B business relationships with companies and professionals who manage digital projects.

Recipients

Your data will not be transferred to third parties except by legal obligation, or when necessary for the provision of auxiliary services (for example, email tools, CRM or online scheduling tools like Calendly), always under a data processing agreement.

Retention Period

We will retain your data while there is an active or potential business relationship with you and, in any case, during the periods necessary to comply with legal obligations or until you request its deletion.

Your Rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by sending an email to info@spuenz.com, clearly indicating your request and proving your identity.

You can also configure your privacy and advertising preferences directly in your LinkedIn account.

Purpose of Processing

We use your data for the following purposes:

• To respond to your inquiries and provide customer service
• To evaluate your project and provide proposals
• To send you relevant information about our services
• To improve our website and services

Legal Basis for Processing

• Your consent when you submit forms or accept cookies
• Legitimate interest in developing business relationships
• Contractual necessity to provide requested services

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form data is typically retained for 3 years after your last interaction with us.

Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Third-Party Services

We may use third-party service providers to help us operate our website and deliver services:

• Umami Analytics - for anonymous website usage statistics
• SendGrid - for email delivery

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: